MBA – Total Quality Management
Sikkim-Manipal University Directorate of Distance Education (SMU-DE)
Delivered in Jeddah (Saudi Arabia) Learning Center: www.smu-ksa.com
My Master of Business Administration with a specialization in Total Quality Management from SMU – Distance Education redefined my professional identity by shifting my focus from traditional management to process-driven excellence. This degree provided me with the analytical and technical precision to bridge the gap between management theory and global operational practice, allowing me to view organizational challenges through the lens of continuous improvement and quality assurance. By mastering the core principles of TQM, I gained the unique ability to architect high-performance systems that are both resilient and customer-centric. Ultimately, this MBA transformed me into a strategic, human-focused leader, equipped with the refined soft skills to motivate teams and drive sustainable growth in an increasingly competitive international landscape.
My Masters concluded with a dissertation on “Quality Management Applied to Systems Engineering“.
